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Whichever Videx handset you need - we have it or we can get it!

  • geraldine698
  • Nov 18, 2025
  • 2 min read

Updated: Dec 1, 2025

Videx Audio Handsets: Compatibility and Features

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Videx offers a wide range of audio handsets. When replacing a handset, it is crucial to check compatibility. This is especially important if you are switching from an older series to a more modern equivalent.




Our sales team possesses the knowledge and expertise to advise you on the correct handset for your existing system. To assist you effectively, we will need the model number of your current unit. This information is usually found on the base of the handset. Alternatively, you can provide a clear image of both the outside and, more importantly, the inside, showing the terminal blocks and connections.



3000 Smart Series Audio Handsets


Crafted from durable white impact-resistant ABS plastic, these handsets are built to last while maintaining a clean, contemporary look. Each model comes equipped with a convenient door release push button and a replaceable plug-in cord, ensuring both functionality and flexibility.



  • 3011 Audio Handset – The standard handset included in basic 4K, 8K, and VR120DK audio kits.

  • 3021 Audio Handset – Ideal for traditional audio intercom kits that rely on an AC buzzer call input.

  • 3001 Audio Handset – Versatile, with support for both AC buzzer call input and a 3-level electronic call tone input.

  • 3002 Audio Handset – Adds an extra service button, found in the IK8K two-way intercommunication kits.


Key Features at a Glance

  • Impact-resistant white ABS ‘half base’ handsets with 1 or 2 buttons

  • Choice of AC buzzer (12Vac) call input, electronic call tone input, or both

  • Lock release button included as standard

  • Models available with an additional service button

  • Optional induction coil for enhanced accessibility



3000 Series Audio Handsets



The 3000 series handsets are available for:

  • 3+1, 4+1, and intercom systems

  • 5+1 and Sentry systems

  • VX2200 systems

  • VX2300 systems


All models look very similar from the outside!


Videx provides an extensive range of modern telephone handset units suitable for various applications. Manufactured from white impact-resistant ABS plastic, all models incorporate a 3-position call tone volume control and a replaceable plug-in telephone handset cord.


The series begins with standard telephones (3111, 3101, 3121, and 3171) that feature a door release button and a spare dry contact service button. The 3102, 3112, and 3172 handsets introduce a sliding privacy switch, allowing tenants to switch off the telephone when they do not wish to be disturbed.


Installation Options


All telephone handsets are wall-mountable as standard. Alternatively, they can be desk-mounted using a 3038 desk kit.


Customer Support


If you cannot find what you are looking for, call our sales team at 020-8361-2444 for assistance. You can also reach out via WhatsApp—our team is ready to help.


WhatsApp communication with our knowledgeable team is available during our normal office hours.

Monday to Friday: 08:00 AM to 05:00 PM.


For more information on our products and services, visit our website or contact us directly. We are here to ensure you find the right solution for your needs.

 
 
 

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